Process Improvement, Facilitators, & Trainers

You and your

employees are your

competitive edge.

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Welcome to the Mauch Group

We’re process improvement consultants, facilitators, and trainers who love to collaborate with organizations to make their businesses better.

Activating your staffs’ planning & problem-learning skills

is where our journey together begins.

Process improvement is an evolving

journey of discovery. As a partner, we scope the path and provide guidance.

Every organization has its own strengths and limitations. Critical challenges in a rapidly changing business environment can magnify these attributes and stress organizational resources. Often the best option for a timely, balanced perspective is to leverage a seasoned outsider to work alongside you and your staff developing solid solutions.

Translating

We begin with candid interviews and value-added reviews to help determine the people, processes, and technology involved. Only then can we begin to discover the hidden risks, complexities, and opportunities of the situation.

Analyzing

We define with clarity “the problem” and current state process to understand why change is needed.
Identifying the strength and potential of your resources sets the stage for problem solving.
Possible solutions focus on value to the end-user as well as their experience as they interact with your organization.

Implementing

Working within the parameters of your requirements and resources, plans evolve for the future state.
A measurable, sustainable process improvement plan that fosters future refinement is the litmus test for our implementation plans.

Sharing the knowledge through a network of passionate experts

The Mauch Group is led by Irene Mauch, who has cultivated a unique ability to approach issues holistically, to spot patterns, and to find clarity in the chaos of everyday business. While education and experience are crucial, Irene’s demeanor and passion for helping others contributes equally to her success.

Our approach is dynamic:

By leveraging a close-knit network of front-line experts from five functional areas, The Mauch Group cost-effectively forms your strategic support team.

By tapping into your staffs’ strengths and empowering them to be process-thinkers, we create 1) improvements that are more palatable, 2) a mindset among employees that is more motivated to help bring change to fruition, and 3) your foundation for sustainable refinements and efficiency.

By providing services in three categories: Process & Project Consulting, Process & Project Facilitation, and Professional Development, we provide scalable custom solutions.